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Date : 2021.01.08 12:56:06
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Hello, this is MUSICART.

Thank you for your so much concern in TREASURE - 1st ALBUM : THE FIRST STEP : TREASURE EFFECT photo-card giveaways.

Additional information is provided due to many inquiries after addition of the giveaways image.


1) Those who ordered 12 albums before Jan 4th and are not willing to make an extra purchase, will be given 12 out of 13 photo-cards randomly. (12 without repetition)


2) Those who ordered 12 albums before Jan 4th will be given 13 hologram photo-cards if an additional order of 1 album is made through the same order information. (13 without repetition)

The delivery charge for the extra order of 1 album will be refunded after the order is completed, through additional inquiries.


3) Those who ordered 12 albums before Jan 4th and would like to cancel and re-order as 13 albums, can either call MUSICART customer service or leave an inquiry on our inquiry board, and we will help you through.


4) This hologram photo-card giveaways is only carried out on our MUSICART online mall.

(Except for G-market)


*Refund for the delivery charge : Leave your order number and account number for the refund on our inquiry board and we will take you through the refund process on order.

*Global fans can get refunds through PayPal.

If you leave your order number and PayPal account for the refund on our inquiry board or CS email(musicartCS01@gmail.com), We will help you give a refund:)


The retweet event on Twitter will announce the winner on January 19th (Tuesday). 


Thank you for your concern about this giveaway.